Last Updated: June 13, 2025
DwaparaTech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dwaparatech.com, use our chatbot, or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and other details you provide via our contact form or chatbot.
- Usage Data: IP address, browser type, pages visited, and interaction data collected via cookies and analytics tools.
- Chatbot Data: Messages you send to our chatbot, which are processed to generate responses and stored locally in your browser.
2. How We Use Your Information
We use your information to:
- Provide and improve our services, including responding to inquiries and powering our chatbot.
- Analyze website usage through tools like Google Analytics (if you consent to cookies).
- Communicate with you about our services or updates.
- Comply with legal obligations.
3. Third-Party Services
We use the following third-party services, which may process your data:
- Google Analytics: Tracks website usage if you accept cookies. See Google’s Privacy Policy.
- Formspree: Processes contact form submissions. See Formspree’s Privacy Policy.
- Hugging Face: Powers our chatbot by processing messages via the Mixtral-8x7B model. Messages are sent to Hugging Face’s Inference API for response generation. See Hugging Face’s Privacy Policy.
4. Cookies and Tracking
We use cookies for analytics and functionality. You can accept or reject cookies via our consent banner. If rejected, we disable non-essential cookies (e.g., Google Analytics).
5. Data Storage and Security
Chatbot messages are stored locally in your browser’s localStorage. Form submissions are processed by Formspree. We implement reasonable security measures but cannot guarantee absolute security.
6. Your Rights
Depending on your region (e.g., GDPR, CCPA, DPDP Act), you may have rights to:
- Access, correct, or delete your data.
- Opt out of data processing.
- File a complaint with a supervisory authority.
Contact us at contact@dwaparatech.com to exercise your rights.
7. International Data Transfers
Data processed by Hugging Face, Formspree, or Google Analytics may be transferred outside India. We ensure compliance with applicable data protection laws.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted here with an updated date.
9. Contact Us
For questions, contact us at:
Email: contact@dwaparatech.com
Website: dwaparatech.com